FAQ
Didn't get your Pay & Go Wallet PIN? No, worries! You can resend it using any Pay & Go kiosk! 1. On the machine. Tap on "More Services...
Tue, 2 Sep, 2025 at 6:10 PM
1. If you have any questions or need assistance, feel free to reach out to us! You can file a report at payandgo.help or by email at custcare@btipayments.p...
Mon, 14 Apr, 2025 at 3:00 PM
Should you ever need further assistance, you may send us a ticket here or message us on Facebook (www.facebook.com/PayandGoPH). Our agents will gladly...
Tue, 2 Sep, 2025 at 6:16 PM
Our machine can only accept 20, 50, 100, 500 and 1,000 Philippine peso bills. Please make sure that your bills are in good condition. Our bill acceptor...
Wed, 20 May, 2020 at 2:43 PM
Do we have service fees? Yes, and No. It depends on which partner merchant service you would like to avail of. For E-Money - Pay & Go does not ded...
Wed, 25 Nov, 2020 at 4:29 PM