FAQ
Didn't get a One-Time-PIn? No, worries! You can easily generate an OTP from any Pay & Go kiosk! After resetting, you may do these steps to use y...
Fri, 27 Aug, 2021 at 3:09 PM
1. If you have any questions or need assistance, feel free to reach out to us! You can file a report at payandgo.help or by email at custcare@btipayments.p...
Mon, 14 Apr, 2025 at 3:00 PM
First of all, we would like to assure you that your money is safe! Any failed transactions are immediately placed in your MySukli account. Here are ste...
Wed, 25 Nov, 2020 at 4:30 PM
Our machine can only accept 20, 50, 100, 500 and 1,000 Philippine peso bills. Please make sure that your bills are in good condition. Our bill acceptor...
Wed, 20 May, 2020 at 2:43 PM
Do we have service fees? Yes, and No. It depends on which partner merchant service you would like to avail of. For E-Money - Pay & Go does not ded...
Wed, 25 Nov, 2020 at 4:29 PM