1. If you have any questions or need assistance, feel free to reach out to us! You can file a report at payandgo.help or by email at custcare@btipayments.ph.
2. Please remember, for your security, we will never ask for your MPIN or any PIN associated with your e-money wallet (such as GCash, Maya, etc.) or your bank accounts.
3. Pay&Go will never ask you to send money in order to process any concerns or requests.
4. For your convenience, raise your ticket at payandgo.help
5. We will only send your PIN via SMS. If anyone contacts you by any other method claiming to be us, do not engage — it's a scam.