What if I did not get a One-Time-Pin (OTP)? 

Check out this article about generating a One-Time-Pin from the kiosk.  

If this is not the first time that your money went to MySukli, the OTP provided before would still be valid for the succeeding transactions. 

If the problem still persists, feel free to send us a ticket or message us on Facebook.

What if I forgot my previous OTP or password? 

- It's easy to reset your password from the terminal. Check out this article for more information.